PowerSchool Impacted by Cybersecurity Incident

Update on 1/30/25-
Yesterday, January 29, 2025, PowerSchool initiated the process of notifying individuals whose information was determined to be involved.
As previously mentioned, PowerSchool has engaged Experian, a trusted credit reporting agency, to provide complimentary identity protection and credit monitoring services to current and former students and educators that had information exfiltrated from PowerSchool SIS. PowerSchool is doing this regardless of whether an individual’s Social Security Number was exfiltrated. In the coming weeks, Experian (on behalf of PowerSchool) will be distributing direct email notifications to involved individuals (or their parent/guardian, as applicable) for whom PowerSchool has sufficient contact information.
Additionally, PowerSchool has worked with Experian to set up a dedicated, toll-free call center to answer any questions associated with these offerings and the incident. All the information regarding the activation of and access to these services will be included in the email sent to you by Experian. Whether or not you receive an email, you may also visit PowerSchool’s website to learn how to activate the offering from Experian, linked here: http://www.powerschool.com/security/sis-incident/notice-of-united-states-data-breach/.
1/28/25-
In the coming days, PowerSchool will begin providing formal legal notice of the cybersecurity incident to current and former students (or their parents / guardians as applicable) and educators whose information was determined to be involved.
A direct email notification will be distributed by Experian on behalf of PowerSchool in the coming weeks to applicable current and former students (or their parents / guardians as applicable) and educators for whom we have sufficient contact information. PowerSchool will also launch a website and distribute a media release to ensure we reach as many involved individuals as possible and provide them with resources to protect their information. Importantly, these notices will include instructions for involved individuals on how to enroll in the credit monitoring and identity protection services that are being offered by PowerSchool.
1/21/25-
PowerSchool has shared additional details about their response.
Here is the most recent information we have received:
Complimentary Identity Protection and Credit Monitoring:
PowerSchool has partnered with Experian, a trusted credit reporting agency, to provide two years of complimentary identity protection and credit monitoring services. This offer is extended to all students and educators whose information was involved, even if Social Security numbers were not included in the breach.Identity Protection Services: Available to all affected students and educators.
Credit Monitoring Services: Available to all affected adult students and educators.
Next Steps:
Over the next few weeks, PowerSchool will contact individuals whose information was impacted. If you do not hear from PowerSchool and believe you may be affected, please contact their customer service team directly at this link: PowerSchool Customer Support.
1/14/25-
The district was recently informed that one of the District’s software vendors (PowerSchool) recently experienced a breach of security, which led to unauthorized access of some customers’ data, including the personal information of students and staff members in school districts all across the country. Please know that the District takes the privacy and security of personal information seriously.
Across PowerSchool’s customer base, they have determined that some personally identifiable information (PII), such as social security numbers (SSN), was impacted for a portion of individuals. PowerSchool is actively investigating this incident to determine how the District was affected. In the coming days, and based on the information discovered, we will be taking all required steps to address the situation. Thank you for your patience while we continue to actively work to address this matter with PowerSchool.
For more information about the incident, you can visit https://www.powerschool.com/security/sis-incident/.
For questions about the incident, you can email cybersecurity@warrensburgr6.org.
Frequently Asked Questions:
Who does this affect? If your student attended Warrensburg R-VI anytime between 2002-present or attended the Career Center. If you were employed by the Warrensburg School District between 2002- present.
How can I determine if my information was compromised? Call PowerSchool Customer Service and sign up for the Identity Protection Services.